Audience Insights

The path to conversion for both healthcare professional and patient/consumer is revealed through analysis based on user level data, primary research, a full view into the competitive landscape and keeping brand goals as primary drivers. This background enables CMI to define and strategize for segmented, targeted audiences, thus providing a strategic roadmap for multi-channel audience access and activation.

Our Customer Insights team includes dedicated full-time statisticians, analysts, and market researchers who build the backbone of every media plan. Combined with healthcare industry standard tools, our proprietary research gives us the ability to accurately define the audience, understand their motivating factors and ultimately provide insights into behaviors that yield results for our clients.

is CMI’s data and technology platform for audience identification and segmentation, media planning and activation, and campaign measurement. ByConsumer™, like its ByDoctor® counterpart, enables CMI/Compas to help our healthcare clients drive engagement via relevant, personal, and customized targeting solutions.

is the CMI proprietary prescriber database, methodology, and technology. It is unlike any other in our industry as it overlays actual HCP media usage against a complete database of HCPs at the individual ME/NPI level in the US, including demographic data, practice location, health system and hospital affiliations, and more.

Years of careful analysis of individual physician media preferences and behavior have culminated in ByDoctor® to create this sophisticated predictive database that enables CMI media teams to anticipate the most efficient and effective ways to reach their target audiences. Over 1.5 million healthcare professionals are included, with views into 26 physician specialties, nurse practitioners, physician assistants, RNs, pharmacists, medical students, and other prescribers.


CMI’s proprietary research tools provide our media teams with deep audience insights that power sophisticated and targeted media plans guaranteed to reach your most valuable audiences.

Media Mix Optimization

Solomon™ optimizes clients’ non-personal promotional spend against their business goals, enhancing media plans by looking at the probability of an HCP engaging with a specific media channel and the historical impact the channel has on Rx behavior.

Syndicated Research

Media Vitals™ is CMI’s proprietary research to provide data and insights about physician-stated media preferences and behaviors and inform how best to reach critical audiences through media and non-personal promotion.

Patient Vitals™ is CMI’s proprietary research to understand the media consumption habits of patients and caregivers across various conditions.

Target Audience Analysis

Checkup™ analysis provides recommendations on non-personal promotion strategy and tactics, as well as budget, appropriate to target audiences depending on their level of awareness, knowledge, and risk tolerance.

OnDemand™ is the rapid response market research survey that provides instant audience insights around key campaign questions.

Pulse™ examines target audience behaviors to uncover specific promotional exposure habits and preferences at the individual audience member level, “on-demand.”

Email Affinity Score™ a proprietary scoring system created by CMI/Compas that is a predictor of potential email engagement for every HCP in the US.

DNA™ +Affinity™ data determines the best promotional channels to target individual HCPs and provide insights into their media consumption patterns for better targeting.